Build
We build the websites and apps your customers use, and that your own team can keep using.
For owners still close to the work
We find what is slowing the company down. Then we fix that part.
That might be a website or an app. It might be marketing. It might be the way jobs and messages move. Or it might be day-to-day work we can run from behind the scenes, so you do not have to hire for it. We look first, and we take on one of those at a time.
Market
We handle outreach and campaigns once the offer is clear and you can deliver what you sell.
Streamline
We simplify how jobs, messages, and handoffs move, so the week takes less effort.
Back office
We operate parts of the business from behind the scenes, so that work does not sit on you or require a hire you do not need.
This is for you if you are still in the work.
- You already sell something to customers who exist.
- You are still close enough to the work that a coordinator cannot describe the week for you.
- The reason things feel stuck changes depending on who you ask.
- A long program would sit in a folder. You need a first step people will actually take.
This is not a fit if you want a large program.
- You only want someone to run ads.
- Delivery is already breaking, and you still want more leads before that is fixed.
- You want a retainer so you can skip the first piece of work.
- You need legal, tax, medical, or investment advice. We will say so.
Choose what feels stuck
What feels stuck
Tell us what feels stuck.
This only helps you see what to book. It is not the review itself. We still look properly first. After that, the work is usually a build, marketing, a cleanup, or back-office help.
Book this
Business Review
When several things hurt at once, starting a website, a campaign, and back-office help in the same month usually makes the stall worse.
No package is named from this answer. That is what the business review is for.
We will not choose the work from one sentence on a form. The business review is where we name the one problem a small team can actually move.
Book a business reviewWhat you can hire us for
We look at the business first. Then you hire the piece that matches.
Prices are not listed here. A number before we understand the problem would be a guess. Scope and fee are written down after the first conversation.
01 · Review · Start here
Business Review
We write down what is getting in the way of cash, time, or how much work gets finished, and we say whether you need a build, marketing, a cleanup, or back-office help first.
You feel stuck and do not want a program yet.
02 · Market
Growth Sprint
If the problem is not enough paid work coming in, we clarify the offer and run one proper outreach test, with a point where we either continue or stop.
Demand is the limiter, and delivery can take the work.
03 · Streamline
Ops Cleanup
If jobs are waiting, getting redone, or stuck on one person, we follow a real job and take out the steps that are slowing it down.
Work waits, repeats, or depends on a hero.
04 · Streamline
Inbox & Workflow
If the day disappears into email and follow-ups, we separate what needs you from what needs a simple rule, and we give the repeat work a home.
The desk is the job, and the real work starts after hours.
05 · Back office · After a first package
Retainer Desk
After a first job has gone well, we can stay and operate parts of the business from behind the scenes: follow-through, online admin, and the work that would otherwise need another person.
A finished package proved the desk is worth keeping.
What working with us looks like
How we work, in full01
Review
We work out what is stuck before we suggest a website, a campaign, or help in the background.
02
Choose the first job
Build, market, streamline, or back office. One of those, not all four.
03
Build it or simplify it
We make the website or app, or we take the extra steps out of the work. Not both in the same week.
04
Back office, if you want us to stay
After a first job has gone well, we can operate parts of the business from behind the scenes.
A few things we will not pretend.
- Review first
- We look before we build, advertise, or take on the day-to-day.
- One thing at a time
- Build, market, streamline, or back office. We do not start them all to look busy.
- Named owners
- You work with Merrick and Kaylan, not a team we have not introduced.
- What to leave alone
- Every plan says what not to start, not only what to do.
- No invented proof
- No client counts, revenue claims, or borrowed testimonials on this site.
- You can stop
- The business review can be the whole job. You do not have to continue.
Merrick & Kaylan
You work with Merrick and Kaylan.
We own the practice, and there is no junior team to introduce. Merrick’s background is on the About page. Photographs stay off the site.